10/10 would stay again!
Clean, comfortable, modern, many amenities such as pool, spa, gym, function rooms, restaurant, cafe.
Free parking on site, great size rooms, some with balconies and lake views.
Excellent value for money, beautiful hotel!
Brenda123
商務出差
標準特大床房
入住於2023年04月
3.7
評價於:2023年04月21日
Dated. Needs a refurbishment. Older rooms. Old style tv without internet
匿名用戶
商務出差
高級特大床房
入住於2022年11月
5.0
超讚
評價於:2022年11月20日
Work stay have been using this for my Melbourne work accommodation always friendly and helpful staff
Rooms always clean and fresh
121306****
家庭出遊
一室特大床公寓
入住於2023年04月
4.0
評價於:2023年05月07日
房間舊了,服務一般,地點好
Maya Albert
獨自出遊
高級特大床房
入住於2025年07月
5.0
超讚
評價於:2025年07月15日
⭐️⭐️⭐️⭐️⭐️ 5/5 — Returning Guests & Still Impressed!
This is our second stay at Mercure Caroline Springs in just two months — and once again, it did not disappoint!
Receptionist Magda was absolutely wonderful—so welcoming and engaging! She recognized us from our first visit and went the extra mile to make sure we were happy and comfortable. To our delight, she even told us we’d been upgraded—how exciting! Her warmth and attention to detail truly made our stay special.
From the warm welcome at check-in to the spotless, comfortable rooms with beautiful lake views, everything was just as perfect as we remembered. The staff are consistently friendly and attentive, and the location is ideal — peaceful yet close to shops, cafes, and restaurants.
It’s rare to find a place you want to come back to so quickly, but Mercure Caroline Springs truly feels like a home away from home. Already looking forward to our next visit !!!
Thank you so much once again 🙏🥰🧚🏻♀️
Warm Regards
Till we see you again
Maya and David Albert
Would love to upload a video I have of this weekend but couldn’t upload the video…
Here are some photos thou
訪客用戶
商務出差
標準特大床房
入住於2025年03月
4.5
很好
評價於:2025年05月15日
Comfortable rooms. Air conditioner has a mind of its own, old units sound like a jet constantly taking off and automatically resumes after adjusting from control panel. Changed rooms 2 times and I gave up with the 3rd
訪客用戶
家庭出遊
標準特大床房
入住於2024年11月
5.0
超讚
評價於:2024年12月01日
Budget friendly families will enjoy!!!!🤗🤗🤗💕💕💕💕🙌🙌🙌
Comeback
家庭出遊 高級特大床房
入住於2024年09月
4.5
很好
評價於:2024年09月30日
一切都還好的!本來可以給高分,但是午夜12點打來房間3個騷擾電話!!!不是前台也不是酒店電話!
midnight got 3 times harassing phone calls!!!
10/10 would stay again!
Clean, comfortable, modern, many amenities such as pool, spa, gym, function rooms, restaurant, cafe.
Free parking on site, great size rooms, some with balconies and lake views.
Excellent value for money, beautiful hotel!
Brenda123
商務出差 標準特大床房
入住於2023年04月
3.7
評價於:2023年04月21日
Dated. Needs a refurbishment. Older rooms. Old style tv without internet
匿名用戶
商務出差 高級特大床房
入住於2022年11月
5.0
超讚
評價於:2022年11月20日
Work stay have been using this for my Melbourne work accommodation always friendly and helpful staff
Rooms always clean and fresh
121306****
家庭出遊 一室特大床公寓
入住於2023年04月
4.0
評價於:2023年05月07日
房間舊了,服務一般,地點好
Maya Albert
獨自出遊 高級特大床房
入住於2025年07月
5.0
超讚
評價於:2025年07月15日
⭐️⭐️⭐️⭐️⭐️ 5/5 — Returning Guests & Still Impressed!
This is our second stay at Mercure Caroline Springs in just two months — and once again, it did not disappoint!
Receptionist Magda was absolutely wonderful—so welcoming and engaging! She recognized us from our first visit and went the extra mile to make sure we were happy and comfortable. To our delight, she even told us we’d been upgraded—how exciting! Her warmth and attention to detail truly made our stay special.
From the warm welcome at check-in to the spotless, comfortable rooms with beautiful lake views, everything was just as perfect as we remembered. The staff are consistently friendly and attentive, and the location is ideal — peaceful yet close to shops, cafes, and restaurants.
It’s rare to find a place you want to come back to so quickly, but Mercure Caroline Springs truly feels like a home away from home. Already looking forward to our next visit !!!
Thank you so much once again 🙏🥰🧚🏻♀️
Warm Regards
Till we see you again
Maya and David Albert
Would love to upload a video I have of this weekend but couldn’t upload the video…
Here are some photos thou
訪客用戶
商務出差 標準特大床房
入住於2025年03月
4.5
很好
評價於:2025年05月15日
Comfortable rooms. Air conditioner has a mind of its own, old units sound like a jet constantly taking off and automatically resumes after adjusting from control panel. Changed rooms 2 times and I gave up with the 3rd
Comeback
家庭出遊
高級特大床房
入住於2024年09月
magnuschen
商務出差
標準特大床房
入住於2024年11月
202701****
商務出差
標準特大床房
入住於2023年12月
Taralesley
夫妻/情侶出遊
標準特大床房
入住於2022年10月
Brenda123
商務出差
標準特大床房
入住於2023年04月
匿名用戶
商務出差
高級特大床房
入住於2022年11月
121306****
家庭出遊
一室特大床公寓
入住於2023年04月
Maya Albert
獨自出遊
高級特大床房
入住於2025年07月
訪客用戶
商務出差
標準特大床房
入住於2025年03月
訪客用戶
家庭出遊
標準特大床房
入住於2024年11月
Comeback
家庭出遊 高級特大床房
入住於2024年09月
magnuschen
商務出差 標準特大床房
入住於2024年11月
202701****
商務出差 標準特大床房
入住於2023年12月
Taralesley
夫妻/情侶出遊 標準特大床房
入住於2022年10月
Brenda123
商務出差 標準特大床房
入住於2023年04月
匿名用戶
商務出差 高級特大床房
入住於2022年11月
121306****
家庭出遊 一室特大床公寓
入住於2023年04月
Maya Albert
獨自出遊 高級特大床房
入住於2025年07月
訪客用戶
商務出差 標準特大床房
入住於2025年03月
訪客用戶
家庭出遊 標準特大床房
入住於2024年11月